Privacy Policy
Privacy Policy
At SISU Saunas Inc. (“SISU,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our brand.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
a. Information You Provide to Us
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When you contact us through our website, sign up for our newsletter, or make a purchase, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely through third-party providers)
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b. Automatically Collected Information
When you visit our website, certain data is automatically collected:
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IP address
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Browser type and version
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Device type
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Pages visited and time spent on the site
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Referring site or search query
We may use cookies or similar technologies to improve your browsing experience and analyze website performance. You can adjust cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you about your purchase or inquiries
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Provide updates, offers, and promotions (only if you opt in)
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Improve our products, website, and customer experience
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Comply with legal or tax obligations
We do not sell or rent your personal information to any third parties.
3. Sharing Your Information
We may share limited information with:
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Service providers (e.g., shipping carriers, payment processors, and web hosting partners) who assist in operating our business
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Legal authorities when required by law or to protect our rights
All third parties who process data on our behalf are bound by confidentiality and data protection agreements.
4. Data Security
We use secure servers, encrypted connections (SSL), and trusted third-party processors to protect your data.
While no method of online transmission is 100% secure, we continually work to maintain industry-standard safeguards.
5. Your Rights
Depending on your location, you may have the right to:
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Access or request a copy of your personal data
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Request correction or deletion of your data
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Withdraw consent to marketing communications
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Request data portability
To exercise these rights, contact us at info@sisusaunas.ca
6. Email & Marketing Communications
If you subscribe to our newsletter, we’ll occasionally send you updates on new products, sauna insights, or promotions.
You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways, social media, partners).
We are not responsible for the privacy practices or content of these sites — please review their policies before sharing information.